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Baijara Cricket Bat Warranty:

At Baijara, we take immense pride in delivering products of the highest quality, designed for enduring performance over multiple seasons, provided they are subject to good care and maintenance*. While we strive to ensure the utmost durability, we acknowledge that unforeseen circumstances may necessitate repairs or replacements.

Warranty Coverage: Every Baijara Cricket Bat is backed by a 6-month warranty, safeguarding against any damage resulting from the manufacturing process or issues related to the willow. This warranty is contingent upon the assumption of proper care and acknowledges that 'normal' wear and tear is inherent with regular use.

Factors Voiding the Warranty: The warranty becomes void under the following circumstances:

Insufficient Knocking In or Preparation: Failure to adequately prepare the bat before use may void the warranty.
Damage Caused through Edges or Mistimed Shots/Yorkers: The warranty does not cover damage resulting from edges or mistimed shots/yorkers.
Use of Balls Not Specifically Designed for Cricket: The warranty is contingent on using cricket-specific balls during play.
Use of the Bat for Purposes Other Than Cricket: Warranty void if the bat is used for activities other than playing or practicing the sport of cricket.
Use as a 'Club' Bat or by Multiple Concurrent Users: The warranty does not cover bats used in club settings or by more than one user simultaneously.
Leaving the Bat Outside for Extended Periods: Leaving the bat exposed to the elements for prolonged periods may void the warranty.
Leaving the Bat in Standing Water or Rain: The warranty does not cover damage resulting from leaving the bat in standing water or exposed to rain.
Misuse and General Lack of Care: Any misuse or failure to provide general care for the bat may void the warranty.

It is essential to note that the interpretation of 'normal' wear and tear may vary based on factors such as frequency of use, player technique, and skill level. Baijara encourages users to adhere to recommended maintenance practices to maximize the longevity and performance of their cricket bat.

For warranty claims or further inquiries, please contact our customer service team using the link below.

Baijara - Elevating Your Cricket Experience with Quality Assurance!

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Baijara is a disruptive cricket brand that provides top-of-the-line cricket equipment for the elite cricket player. Our online store can also be found on Instagram. Alternatively please Contact us at sales@baijara.com for any questions or inquiries. Our store is open Monday to Friday from 9:00am to 6:00pm, and Saturday from 9:00am to 5:00pm. We are closed on Sundays.

What is your refund and returns policy?

Refund and Return Policy: At Baijara, we are committed to ensuring your satisfaction with our products. Our refund and return policy is designed to provide you with a hassle-free experience, reflecting our dedication to delivering the highest quality cricket gear. Please read the following guidelines carefully: 1. Quality Assurance: We take pride in the craftsmanship of our products. If you receive a defective item or one that does not meet our stringent quality standards, please contact our customer service team within [number] days of receiving your order. 2. Easy Returns: If, for any reason, you are not completely satisfied with your purchase, you can return it within [number] days of the delivery date. The item must be unused, in its original packaging, and accompanied by the original receipt or proof of purchase. 3. Exchange Option: We understand that preferences can change. If you wish to exchange your product for a different size or colour, please contact our customer service team. Exchanges are subject to product availability. 4. Refund Process: Upon receiving your returned item, our team will inspect it to ensure it meets the return criteria. Once approved, we will initiate a refund to your original payment method. Please note that the processing time may vary, and it may take a few business days for the refund to reflect in your account. 5. Shipping Costs: Return shipping costs for non-defective items are the responsibility of the customer. However, if the return is due to a manufacturing defect or an error on our part, we will cover the return shipping expenses. 6. Contact Us: For any inquiries, or concerns, or to initiate a return, please reach out to our customer service team at [customer service email/phone number]. We are here to assist you in making your cricket experience with [Brand Name] exceptional. Baijara – Elevating Your Cricket Experience!
What happens if my bat breaks or cracks?

Please review our terms within the warranty section
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